Terms & Conditions
These Terms & Conditions (“Terms”) govern the use of the Stress Free Move Limited website and the provision of our removals, moving, packing, storage, cleaning, transportation, and related services.
By using our website, requesting a quotation, booking our services, or entering into an agreement with us, you agree to these Terms.
About Us
Stress Free Move Limited is a UK-based company providing professional removals and moving-related services.
Company: Stress Free Move Limited
Location: United Kingdom
Email: contact@stressfreemoveltd.co.uk
Booking and Confirmation
Stress Free Move Limited is a UK-based company providing professional removals and moving-related services.
Company: Stress Free Move Limited
Location: United Kingdom
Email: contact@stressfreemoveltd.co.uk
Customer Responsibilities
The customer must provide accurate and complete information about the move.
You are responsible for informing us in advance about:
- Access restrictions
- Parking restrictions
- Stairs or difficult access
- Lift restrictions
- Large or unusually heavy items
- Fragile or valuable items
- Items requiring specialist handling
- Any other circumstances that may affect the move
Service Coverage & Parking Information
- Dual-Side Parking Access: To ensure a smooth removal process, customers are responsible for securing adequate parking permissions or permits on both the departure and arrival sides of the move.
- Waiting Times: Please note that any unexpected delays or waiting times during the moving process may incur additional hourly charges.
- Payment Terms: To ensure seamless service, we require the outstanding balance to be cleared in full prior to the unloading of your goods.
Operating Hours & After-Hours Charges
- Standard Operating Hours: Our standard services operate daily until 5:00 PM.
- After-Hours Premium: Bookings or extensions required after 5:00 PM will be subject to an out-of-hours premium rate.